How it Works¶
Limetypes used by the addon¶
- SMS Sendout - limetype that contains information about a specific sendout. A sendout can have several SMS recipients.
- SMS recipient - limetype that contains information about the delivery of a sendout to a specific recipient. A SMS recipient is related to one SMS sendout and it has a delivery status,Recipeint ID and a Phone number. A SMS recipient can have a relation to a limetype that represents the reciever of the sms. Typically a Person and/or Coworker.
- SMS Template - limetype that contains a reuseable text template for SMS messages.
How to Create a Sendout¶
The add-on can be triggered from either the action menu of a table view or a button on an object card, see configuration. When it's triggered from the table view, you must have an active filter and this will be the recipient selection.
The send sms dialog contains these fields:
- Choose template - Picker where you can select an existing template.
- Choose sender - Picker where you can select what number/name to send from from the configured options.
- Compose sms - The message that will be sent.
SMS sendout statistics¶
When a SMS message is sent you will be able to view the delivery status for each recipient of the SMS sendout. The available statuses are: sent, delivered and failed
Using templates¶
You can create a SMS template which contains a predefined reuseable message. Remember to specify which reciever table the template will be usable for.
A template can have a preselected sender. You select a sender with the dropdown (Sender display name) that should be used for the template and it will automatically be used when choosing that template in the app. If the template has no default sender the sender will by default be empty.
Special Characters in SMS content¶
The characters not included in the following list are considered as special characters and will switch the encoding from GSM7 to Unicode.
@ Δ S P K 0 ¡ P ¿ p £ _ ! Ä 1 A Q a q $ Φ " k r b R B R C æ - = M Ñ m ñ 2 ¥ Γ # ä 3 C S c s è Λ ¤ ø 4 D T d t é Ω % Æ 5 E u U e ù Π & , 6 F V f v ì Ψ ' < 7 G W g w ò Σ ( L 8 H X h x Ç Θ ) Ö 9 I Y i y L F Ξ l * : J Z j z Ø E ö S C + ; Å ß . > N Ü n ü å É / ? O § o à
The characters \ ^ ~ [ ] { } | ~ € as well as enter equate to two characters in a text message.
When special characters are being used the encoding will switch from GSM7 to Unicode and the maximum number of characters for a one-part SMS message sets to 70 (instead of 160). Note that it takes 7 characters to bind multiple SMS messages together.
Phone numbers saved in Lime¶
Phone numbers expects the current format: +<COUNTRY_CODE>701234567 i.e. +46701234567. See technical to write your own custom formatting.